General Questions:

1. How do I stay informed about new Persona collections and promotions?

  • To stay updated on our latest collections, promotions, and exclusive offers, subscribe to our newsletter. You can sign up on our website or during the checkout process.

2. Are your products ethically sourced?

  • We are committed to ethical sourcing and strive to ensure that our materials are obtained responsibly and sustainably.

3. Can I wear Persona jewelry every day?

  • Yes, our jewelry is designed for everyday wear. The durable nature of stainless steel ensures that your pieces can withstand daily activities while maintaining their quality and shine.

4. Are the colors of the jewelry on the website accurate?

  • We strive to display our jewelry colors as accurately as possible on our website. However, variations may occur due to factors such as monitor settings and lighting conditions. Feel free to contact us for more information or assistance.

5. Can I customize a piece of jewelry?

  • At this time, we do not offer customization services. However, we regularly update our collections with new and exciting designs. Subscribe to our newsletter to stay informed about upcoming releases. Also, feel free to contact us with your request to see if we can make it happen.

6. How do I contact Persona customer support?

  • You can reach our customer support team through the "Contact Us" page on our website. We are here to assist you with any inquiries, concerns, or assistance you may need.

Material & Care & Size :

1. Is stainless steel jewelry hypoallergenic?

  • Stainless steel jewelry is generally hypoallergenic as it contains chromium, forming a protective layer that reduces the release of nickel. However, it's essential to be aware that sensitivity can vary among individuals.

2. How do I care for my stainless steel jewelry?

  • To maintain the shine of your stainless steel jewelry, clean it with a soft cloth and mild soap. Avoid exposure to harsh chemicals and extreme conditions. Also, make sure you have read our "Care Guide" manual for longlasting jewelery lives.

3. Is your stainless steel jewelry tarnish-resistant?

  • Yes, stainless steel jewelry is resistant to tarnish, making it a durable and low-maintenance option for everyday wear.

4. Can I wear stainless steel jewelry in water?

  • Stainless steel jewelry is water-resistant and won't easily tarnish. However, it's advisable to avoid prolonged exposure to saltwater or harsh chemicals.

5. What is the quality of Persona's stainless steel jewelry?

  • Our stainless steel jewelry is made from high-quality materials, often surgical-grade stainless steel, ensuring durability and long-lasting wear.

6. Do you offer nickel-free options?

  • Yes, our stainless steel jewelry is generally nickel-free, but for those with severe nickel allergies, we recommend to communicate first with us or considering titanium or other hypoallergenic metals.

7. How do I determine my ring size?

  • You can contact our customer support for assistance or check bellow the product you are intrested in the "Size & Material" category.

Returns and Exchanges:

1. Can I return or exchange my purchase?

2. What is your return policy?

  • Our return policy allows for returns within a specified period. Visit our "Returns and Exchanges" page for detailed information on eligibility, procedures, and any associated fees.


Shipping & Packaging:

1. How can I track my order?

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's delivery status on our website or through the designated courier service.

2. How long will it take for my order to arrive?

  • The delivery time depends on your location and the shipping method selected during checkout. You can find estimated delivery times on our "Shipping Policy" page.

17. Do you offer international shipping?

  • At Persona Statement, we're working to offer international shipping soon. While it's not available yet, we're actively addressing logistical considerations like customs regulations. We appreciate your patience and encourage you to explore our statement jewelry. To receive updates on international shipping and exclusive offers, subscribe to our newsletter. Simply add your favorite items to your wishlist, and once international shipping becomes available, you'll be among the first to know.

    For any inquiries or to express your interest in international shipping, feel free to reach out to us at info@personastatement.com. Thank you for choosing Persona Statement—we're excited to extend our services globally.